
Welcome to CAMM Consulting - Distribution & Operations Consulting
Welcome to CAMM Consulting - Distribution & Operations Consulting

At The Distribution Guy, we help C-suite leaders solve complex logistics and supply chain challenges without the overhead of full-time hires. What sets us apart? We show up on-site. We walk the floor. We see what your teams are actually doing, not just what the system says.
With decades of experience running high-performance distribution centers, we bring real-world insight, rapid problem-solving, and practical recommendations that you can act on immediately. From pick paths and slotting to returns, receiving, and routing, we dig into your processes, find the friction, and show you how to fix it.
Whether you're optimizing day-to-day operations, implementing new tech, or just need a second set of seasoned eyes, we deliver clarity, confidence, and results, right where the work happens.
To deliver a consistent customer experience, thorough process documentation is key. It ensures that everyone on your team is aligned, following the same steps and standards. This reduces confusion, cuts down on mistakes, and makes it easier to train new employees. Beyond day-to-day execution, well-documented processes also support long-term growth by making it easier to refine, scale, and adapt your operations as your business evolves. Achieving operational excellence is crucial for the efficient and accurate functioning of a warehouse or distribution center.
To ensure a consistent customer experience, it is essential to document your processes thoroughly. Clear documentation provides a reliable blueprint for team members to follow, reducing variability, minimizing errors, and enabling smooth onboarding and training. It also creates a foundation for continuous improvement and scalability as your operations grow.
Optimizing the flow of goods within distribution facilities is critical to achieving operational excellence. This involves fine-tuning each stage of the process—from improving how goods are received (inbound logistics) to streamlining how they are shipped out (outbound logistics). A well-designed warehouse layout supports faster movement and better space utilization, while seamless integration with the broader supply chain ensures visibility, coordination, and responsiveness. Together, these strategies drive efficiency, reduce costs, and enhance service levels.
This article explores how digital assistants and chatbots are revolutionizing logistics by streamlining customer inquiries, tracking shipments, and automating routine tasks. It highlights strategies companies use to ensure a positive customer experience, such as advanced NLP, seamless human handoffs, and personalized responses. The piece emphasizes the balance between efficiency and customer satisfaction, showcasing how these tools save time and enhance service when implemented thoughtfully.
I just launched a 10-part series with Distribution Strategy Group called "Critical Skills for Front-Line Leaders in Distribution." In Part One, I lay the groundwork. It’s not about throwing buzzwords at supervisors or pretending they’ll lead like VPs. It’s about real skills that drive real results in a warehouse.
This isn’t theoretical. I’ve lived it: at Coca-Cola, Grainger, MSC Industrial Supply, and more. And I’ve coached hundreds of front-line leaders who just needed someone to cut through the noise and speak their language.
This article examines the journey toward operational excellence in warehouses, focusing on strategies to transform them for future demands. It highlights the integration of automation, data-driven decision-making, and employee training to boost efficiency, adaptability, and customer satisfaction in logistics operations. The piece emphasizes that aligning technology with a skilled workforce is key to creating scalable, forward-thinking distribution centers.
This article discusses how spaghetti diagrams, a tool from the Six Sigma methodology, can enhance efficiency in distribution centers by visually mapping the flow of goods. It explains how these diagrams help identify inefficiencies like congestion, unnecessary travel, and safety concerns, enabling managers to optimize warehouse layouts and processes. Authored by Will Quinn, the piece emphasizes practical steps for creating and using spaghetti diagrams to achieve cost savings, improved customer service, and better scalability in logistics operations.
This article delves into the importance of fostering a culture of continuous improvement within organizations to drive innovation and growth. It outlines strategies such as leadership commitment, open communication, and embracing a learning mindset to empower employees and enhance operational efficiency. The piece emphasizes that a collaborative, adaptable culture is key to staying competitive in today’s fast-paced business landscape.
This article examines the critical role of data analytics in optimizing distribution processes within logistics. It discusses how analytics enables better demand forecasting, inventory management, and route optimization, ultimately improving efficiency and reducing costs. The piece underscores the importance of leveraging data to drive informed decision-making and enhance overall supply chain performance.
Warehouses aren’t just storage boxes anymore; they’re execution engines. In today’s environment, you’re either improving throughput and responsiveness or you’re falling behind. As e-commerce reshapes buying behavior, labor markets tighten, and real estate prices surge, facility design has become a strategic lever, not just a capital expense.
If you’re responsible for warehousing, fulfillment, or manufacturing logistics, these 10 trends are more than buzzing: they’re your new reality. Here’s what’s changing, why it matters, and where to start looking for solutions that align with your scale and needs.
The warehouse or distribution center (DC) isn’t just a big box for stuff anymore; it’s a potential point of differentiation in how you serve your customers. If done right, it becomes a competitive advantage. If done poorly, it can drag your whole operation down. For smaller independents, designing one isn’t about handing it off to a slick firm; it’s about you being in the trenches, plotting layout, flow, and how people and machines coexist. Whether you’re breaking ground or tweaking a leased space, you’ve got to be strategic, nailing efficiency and flexibility without breaking the bank. Here’s how to build a DC that keeps up with today’s game, from site picks to tech tricks.
This series has been about leading with heart: teaching like a mentor (Part 1), consulting like a coach (Part 2), serving with faith (Part 3), and guiding through technology (Part 4). It all comes down to one truth: great teams are built on purpose. When you lead with respect, back each other up, and focus on people over metrics, you don’t just hit KPIs, you create a legacy of trust, resilience, and growth that outlives any season or shipment.
I will speak about AI in distribution at the Third Stage Consulting Stratophere Conference in Denver, Colorado.
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I will speak about AI in distribution at the Distribution Strategy Groups Profit and Productivity Summit in Chicago, Illinois!
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